Bicycle Shipping Frequently Asked Questions.

877-323-4083
inform@shipbikes.com
310 Lake Street, Oak Park, IL 60302 (since 1929)
11:30am to 8:30pm (Monday-Friday)
11:30am to 5:30pm (Saturday)
Need to Ship and/or Buy a Box,

Click Here

FAQs


Q. How does Shipbikes.com work?
A. Ship your bicycle via FedEx ground from any home or business address to any home or business in the world. Visit Shipbikes.com and select the Green “Start Here Shipping Calculator” Button to begin the shipping process.
Q. How long does it take to ship?
A. No more than 6 business days one way to and from anywhere in the continental USA.
Q. How much does it cost to use Shipbikes.com?
A. $40 to $120 plus insurance one way within the continental USA.
Q. How much is insurance?
A. $1 per every $100 of value (example $5.00 = $500.00)
Q. Do I have to use Shipbikes.com containers?
A. No, you can use any normal bicycle container.
Q. Where do I get a box to ship my bicycle?
A. You can either go to a bicycle store and get a box or buy a box from our website by pressing the Orange “Buy a Box” Button.
Q. How do I ship my bicycle now that I have a box?
A. Go to our website Shipbikes.com and click the Pink “Ship a Box” Button and complete the form.
Q. Can I make my Shipbikes ticket today for a future ride?
A. Yes, you can make an open ticket good for one year. Please select “I will call Shipbikes.com to schedule a pickup when my bicycle is ready”. Call Shipbikes.com during business hours at 877-323-4083 1-2 days prior to the pickup. Allow enough time for your bicycle to be delivered plus we suggest adding an extra day, in case of unexpected delays.
Q. Is there a service charge for my hotel to receive a bicycle?
A. Yes, most large hotels will charge a $10 to $25 fee which includes storage.
Q. Is there a service charge to ship my bicycle from a hotel even if I have a prepaid FedEx label?
A. Yes, most large hotels will charge a $10 to $25 fee.
Q. Does Shipbikes.com charge an extra fee for pickup and processing of my bicycle from a hotel?
A. No, it is included with the Shipbikes.com shipping price.